Old FAQs2021-09-14T20:02:00+00:00

How to be prepared For Your Upcoming Cleaning Service

Please review the FAQs and guidelines below and feel free to contact us with any questions – 732.462.1187

Window Cleaning2019-11-07T22:16:32+00:00

What Do I Need To Do To Be Ready For My Window Cleaning Service?

We just need a few simple things from you prior to your service:

  • If we are only cleaning your outside windows, please make sure all windows and doors are shut tightly and locked up. We wouldn’t want to get any water inside your house!
  • If we are only cleaning your outside windows, please discuss any exterior screens with our scheduler.  Most outside screens need to be removed from inside, so we’ll have to co-ordianate with you on that.
  • Please make sure your pets are inside during the service.  We don’t offer pet bathing, so you’ll have to call someone else for that 
  • We will need access to a functional exterior water source.
  • If you have any valuable items on your window sills or near your windows, it would be a good idea to move them to a safe place prior to our arrival.
  • Please move outdoor furniture a couple of feet away from any windows and doors you would like cleaned.  That will give out technicians room to work.

What If It Rains On The Day Of My Scheduled Service?

In order to stay on schedule, we do work in light rain situations.  We find that it’s rare for rain to affect clean windows, but it does happen sometimes.  No worries!  We offer the area’s only 2 Day Rain Guarantee.  If rain spots up your windows within two days of service, we will come back and touch up as needed at not cost to you!

Our Terms Of Service

Clearview Washing is not responsible or liable for any of the following conditions or situations:

  • Pre existing damage to siding, windows, frames, sills or screens, including but not limited to:
    • Scratches, scrapes, etc.
    • Torn, bent or loose screens
    • Oxidized frames, sills or screens
    • Cracked or damaged glass

General window cleaning service does not include removal of the following (these items may be removable at an additional charge, please speak with your sales representative for more details):

  • Excessive hard water staining
  • Mineral deposits, including rust stains
  • Excessive glue, caulk or other adhesive residue
  • Paint overspray, splatters, drips or brush marks
  • Mortar, concrete, or other hard debris

 

 

Will your house wash remove the “green stuff” from my siding?2021-08-05T20:02:51+00:00

Yes, it will. The “green stuff” you see on your siding is a form of algae that affects thousands of homes each year. Our process is designed to safely eliminate not only algae from your siding, but also mold, dirt, grime, and other contaminants.

Will you remove debris from my roof?2021-08-05T20:19:46+00:00

We perform a “roof treatment” that eliminates harmful living organisms that grow on the roof. This process is not designed to remove any debris from the roof.

Will I be charged when I schedule my service?2021-08-11T19:18:12+00:00

We accept cash, check, credit card or ACH Bank transfers. We also offer financing!

Will Clearview remove oil/rust stains?2021-08-05T20:22:41+00:00

No. These stains may lighten up in color, but our process is not designed to remove oil/rust stains or inorganic marks.

What Is Soft Wash Roof Cleaning?2021-08-05T20:18:48+00:00

When cleaning roofs we use a Soft Wash System. No, pressure means NO damage to you roof shingles. We use detergents that are approved by the Asphalt Roof Manufacturers Assoication.

What is a house wash?2021-08-05T20:03:58+00:00

A house wash utilizes a soft wash process that combines safe pressure with biodegradable cleansers to remove dirt, mildew, algae, and other contaminants from your home’s exterior.

What Happens If It Rains On My Day Of Service?2021-08-05T20:00:11+00:00

We wait until the day of service to see the exact weather and radar, often the weather predictions are off. Our team works in the wind and rain. If the weather is too extreme, our office staff will reach out regarding rescheduling the service.

What are the dark streaks on my roof?2021-08-05T20:16:14+00:00

The appearance of your roof can make or break it’s curb appeal. Dark stains caused by algae, moss, lichen and debris can all significantly detract from the beauty of your home.

Clearview Washing’s Certified Technicians use a low pressure, soft wash method to safely and efficiently clean your roof. The results are immediate, dramatic and long lasting!

Soft Wash Roof Cleaning2019-11-07T22:17:58+00:00

Why Should I Have Clearview Washing Clean My Roof?

The appearance of your roof can make or break it’s curb appeal.  Dark stains caused by algae, moss, lichen and debris can all significantly detract from the beauty of your home.  

Clearview Washing’s Powerwash University Certified Technicians use a low pressure, soft wash method to safely and effectively clean your roof.  The results are immediate, dramatic and long lasting!

What Do I Need To Do To Be Ready For My House Washing Service?

We just need a few simple things from you prior to your service:

  • Please make sure all windows and doors are shut tightly and locked up. We wouldn’t want to get any water inside your house!
  • Please make sure your pets are inside during the service.  We don’t offer pet bathing, so you’ll have to call someone else for that 
  • We will need access to a functional exterior water source.
  • We recommend that you water your plants and landscaping thoroughly before and for several days after our visit.  It’s also a smart idea to add some extra fertilizer to your soil as needed.

Should I Be Concerned About My Plants And Landscaping?

Short answer: Yes.

Roof cleaning always carries an inherent risk to your landscaping and plant life.  We can’t guarantee that some of your landscaping will not be affected by the cleaning process (and you should seriously question any roof cleaning contractor who does make such aguarantee…)

What we do guarantee is that we’ll take every precaution possible to protect your plant life.  We also guarantee that if something negative does happen after your cleaning service, we will be there for you to help you get it rectified.

In order to mitigate as much risk as possible, we use a variety of strategies to protect landscaping and plant life:

  • Collection and/or diversion of run-off.
  • Dilution of over spray and run off before, during and after the job.
  • We apply a neutralizing agent to soil and plant life where necessary.
  • Coverage of delicate plant life with breathable tarps.

These precautions protect your plants as much as possible.  In the event that you do notice any issues after service, such as wilting or browning leaves, wilting flowers, etc., please give us a call.  We promise to take care of you!

 

 

Power Washing2019-09-17T18:46:27+00:00

What Do I Need To Do To Be Ready For My Power Washing Service?

We just need a few simple things from you prior to your service:

  • Please make sure all windows and doors are shut tightly and locked up.  We wouldn’t want to get any water inside your house!
  • Please make sure your pets are inside during the service.  We don’t offer pet bathing, so you’ll have to call someone else for that 
  • We will need access to a functional exterior water source.
  • Please move any outdoor furniture away from surfaces that are scheduled to be cleaned.  If you need assistance with this, or would prefer to have us handle it, please let us know during the booking process.

Our Terms Of Service

Clearview Washing is not responsible or liable for any of the following conditions or situations:

  • Pre existing damage to siding, windows, frames, sills or screens, including but not limited to:
    • Scratches, scrapes, etc.
    • Torn, bent or loose screens
    • Oxidized frames, sills or screens
    • Cracked or damaged glass
  • Preexisting damage to surfaces such as concrete, pavers, stonework, brick and tile.

General power washing service does not include removal of the following (these items may be removable at an additional charge, please speak with your sales representative for more details):

  • Glue, caulk or other adhesive residue
  • Paint overspray, splatters, drips or brush marks
  • Mortar, concrete, or other hard debris
  • Non-organic staining and discoloration such as rust, efflorescence, calcium deposits, irrigation runoff, fertilizer stains, etc.
  • Failing, faded or peeling sealers or other coatings.

 

 

Our Terms Of Service2021-08-18T14:47:51+00:00

Clearview Washing is not responsible or liable for any of the following conditions or situations:

Window Cleaning: 
  • This estimate does not include hard water removal, window repair, screen repair, or any restoration treatment of your windows by standard.  If these services are required they must be discussed in advance with your sales representative and it will be quoted separately.
  • We no longer clean storm windows, they are extremely time consuming and exposed too much liability.
  • We are not responsible for broken window seals, leaky windows and doors, or worn, torn or damaged screens.  Your outside water source must be turned on in advance of your service appointment.
Soft Wash: 
  • All windows must be closed and locked prior to your exterior house cleaning appointment.  Your water source must be turned on prior to your service appointment.
  • If you’ve purchased the deluxe or premium package, please ensure that your trash bin and mailbox are empty. We will not sanitize your trash bin if it is full and your package fee will not be refunded.
  • Please note that this service does not include rust/iron removal.  If you’d like rust/iron removal please speak to your sales representative so we may price accordingly. We are not responsible for worn and sun damaged surfaces.
Roof Cleaning:
  • At your service appointment we will be removing all black streaks from your roof and we will kill all moss and lichens at the root. This process uses our Soft Wash System.  Although we pre-treat the roof surface with a deep cleaning agent to remove the moss, algae, dirt and aging ugly black streaks.  Please note that no power rinsing is necessary after to ensure that the roof composites will not be damaged.  This is the cleaning method recommended by all roofing manufacturers.  Keep in mind that upon the completion of your service appointment, the black streaks will be gone, however it will take typically 4 to 6 weeks for the dry and dead moss to flake off naturally, providing you with a clean roof.
  • Please note that for your service, outside water source must be turned on in advance of your service appointment.
  • The Asphalt Roofing Manufacturers Association recommends low-pressure soft washing as the preferred method for cleaning asphalt roofs in order to prevent damage to the shingles.
Gutter Cleaning:
  • We will not clean your gutters if you have gutter guards installed. Please let your sales representative know during your estimate appointment.
  • The Gutter Cleaning Maintenance Plans provide you with 2,4 or 6 cleanings per year.
  • By selecting a Gutter Cleaning Maintenance Plan and signing this estimate, you agree for us to automatically charge your card on file on the 1st of each month for one year.  If you decide to cancel your Gutter Cleaning Maintenance Plan at any time, you will automatically be charged a $250 cancellation fee. Our office will contact you to schedule your first gutter cleaning and to collect your credit card information.
Chandelier Cleaning: 
  • We are not responsible for worn or damaged chandeliers, crystals and embellishments.
Flat Surface Cleaning:
  • This quote does not include rust/iron removal.  If you would like rust/iron removal please speak to your sales representative for pricing.
  • Please ensure that your exterior water source is turned on in advance of your service appointment.
  • With the use of surface cleaner attachment, we limit the amount of sand lost during cleaning of pavers, regardless some sand will be lost in the process. It is recommended to have paver joints re-sanded with polymetric sand every 3-5 years.
  • Please let us know in advance of your service appointment whether you’ve had any surface sealing or updates completed as we may need to wait a set amount of time before completing a cleaning in order to avoid damage to your new or updated surface.  We are not responsible for damage to your new or updated surface if we are not made aware of the update in advance.
I Have Well Water, Is That OK?2021-08-05T19:57:41+00:00

Many of our customers use a well for their water supply. When our team arrives, they check the well to make sure it can handle our process. If there are any issues, we will notify you immediately.

How long will it take moss to fall off my roof after a roof treatment?2021-08-05T20:21:32+00:00

The length of time it takes them to fall off naturally is dependent on the depth to which their roots were embedded.

House Washing2019-11-07T22:18:51+00:00

Why Should I Have Clearview Washing Soft Wash My House?

The condition of your home’s siding can make or break it’s curb appeal.  Green stains caused by algae, cobwebs, dirt and debris can all significantly detract from the beauty of your home.  Clearview Washing employs the use a low pressure, soft wash method to safely and effectively clean your home’s siding.  The results are immediate, dramatic and long lasting!

What Do I Need To Do To Be Ready For My House Washing Service?

We just need a few simple things from you prior to your service:

  • Please make sure all windows and doors are shut tightly and locked up.  We wouldn’t want to get any water inside your house!
  • Please make sure your pets are inside during the service.  We don’t offer pet bathing, so you’ll have to call someone else for that 
  • We will need access to a functional exterior water source.
  • Your exterior windows will be rinsed with detergent and water as part of our cleaning process. House washing is NOT an adequate substitute for window cleaning.  If you would like to talk about exterior window cleaning service, please give us a call or email and we can put a package together for you.

Our Terms Of Service

Clearview Washing is not responsible or liable for any of the following conditions or situations:

  • Pre existing damage to siding, windows, frames, sills or screens, including but not limited to:
    • Scratches, scrapes, etc.
    • Torn, bent or loose screens
    • Oxidized frames, sills or screens
    • Cracked or damaged glass
  • Preexisting damage to surfaces such as concrete, pavers, stonework, brick and tile.
  • Oxidization on vinyl or metal siding. (This staining may be removable for an additional charge.  Please call for details.)

General house washing service does not include removal of the following (these items may be removable at an additional charge, please speak with your sales representative for more details):

  • Glue, caulk or other adhesive residue
  • Paint overspray, splatters, drips or brush marks
  • Mortar, concrete, or other hard debris
  • Non-organic staining and discoloration such as rust, efflorescence, calcium deposits, irrigation runoff, fertilizer stains, etc.
  • Failing, faded or peeling sealers or other coatings.
  • Oxidization

 

Gutter Cleaning2020-12-04T21:31:06+00:00

What Do I Need To Do To Be Ready For My Gutter Cleaning Service?

We just need a few simple things from you prior to your service:

  • We will need access to a functional exterior water source.
  • We will bag up the gutter debris for disposal for you.  Please let the crew leader know where you would like the refuse left.
  • That’s pretty much it!
  • Please be advised that our Standard and Ultimate gutter cleaning packages include cleaning downspouts to ground level.  They DO NOT include cleaning underground drains. 

Do I Need To Do To Be Home For My Gutter Cleaning Service?

No, you don’t!  We are happy to perform the work and process your payment after it’s completed.  We’ll email you a receipt and the photos of your clean gutters, usually within just a couple of hours.  How convenient!

Tell Me About Your Gutter Cleaning Guarantee.

Clearview Washing offers New Jersey’s best gutter cleaning promise- the 14-Day No Clog Guarantee.  If your gutters develop a new problem within two weeks of service, just give us a call.  We’ll return promptly to address the issue, and at no cost to you!

Our Terms Of Service

Clearview Washing is not responsible or liable for any of the following conditions or situations:

  • Preexisting damage to siding, gutters, downspouts and drains.
  • Preexisting damage to gutter guards and/or covers.
  • Loose hangers, rotted or broken fascia, or other pitch and fastener related gutter issues.

 

 

Does Clearview clean wood siding?2021-08-05T20:07:41+00:00

No, we do not power wash wood siding. However, we do have a process to clean wood decks safely.

Does Clearview clean windows?2021-08-11T19:15:55+00:00

The exterior of your windows is soaped and rinsed during our house washing process. However, we do not squeegee or dry them by hand.

Does Clearview clean out gutters?2021-08-11T19:15:26+00:00

Yes, we clean gutters and also have regular gutter maintenance plans.

Do You Use My Water?2021-08-05T19:56:20+00:00

Yes, we do require access to working outside water, generally an accessible spigot on the outside of the house.

Do you remove moss from my roof?2021-08-05T20:20:40+00:00

It is not recommended to physically remove moss from your roof at the time of service. However, the good news is that our roof treatment neutralizes moss and lichens at their roots. This allows them to fall off the roof over time naturally.

Do you have any guarantee’s?2021-08-05T20:29:23+00:00

Rain Guarantee:

In order to stay on schedule, we do work in light rain situations. We find that it’s rare for rain to affect clean windows, but it does happen sometimes. We off the area’s only 2 Day Rain Guarantee. If rain spots up your windows within two days of service, we will come back and touch up as needed at no cost to you!

14-Day No Clog Guarantee:

Clearview Washing offers New Jersey’s best gutter cleaning promise – The 14-Day No Clog Guarantee. If your gutters develop a new problem within two weeks of service just give us a call.  We will return promptly to address the issue, and at no cost to you!

Do I Need To Be Home For My Services?2021-08-05T19:53:24+00:00

No. For your convenience, you do not need to be home. On the day we arrive, please close your windows and doors. We’ll also need access to a outside water spigot.

Can You Remove Graffitti?2021-08-05T20:36:00+00:00

Absolutely. Not only can we remove all paint-based graffiti, but we do it safely. In some instances, graffiti can be found near vegetation or other sensitive surfaces. With our environmentally friendly graffiti removal products, we can get rid of the graffiti without damaging the surrounding areas.

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